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The dispatcher position is non-supervisory.Contacts appropriate office for guests, vendors, and coordinate opening campus buildings as needed.Prepares 'work orders' for officers on patrol or through the report of community members, and maintains other logs for fire alarm tests, etc.Provides weekend and special events information as requested.Monitors or receives alarm notification calls and dispatches fire, panic and intrusion alarm responses from the monitoring center.Responds to emergency calls and emergency alarm phones and dispatches patrol officers.Writes all calls (telephone and radio) on appropriate forms when Computer Aided Dispatch system is down.Provides incident numbers and call history information to assigned officers.Serves as a liaison for citizen reports, complaints, and officers on patrol.Transmits messages to officers via radio, phone, in writing, or in person.Provides campus patrols with requested information via radio.Acknowledges officers over radio and records time of acknowledgement. Operates Dispatch Module (Computer Aided Dispatch), Daily Log, and Search Screens in the Department reporting program.Responds to emergency calls from county E911 system and dispatches the proper responders. Operates a multi-line telephone system and radio dispatch console.Accesses confidential police information.Operates the police and security communications console.Greets students, families, and visitors coming into the Office of Public Safety.Monitors alarm systems and security camera systems.
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The position is a direct line of communication for the general public and the campus community.Responsibilities The position routinely works independently with the assistance of on-duty campus police and security officers. The position performs detailed multitasking technical work in taking emergency calls, logging call information, entering accurate information into police records and emergency management software, tracking call status, dispatching and coordinating security, police, fire/rescue, special equipment and emergency personnel. This position is responsible for a variety of clerical work involving processing and maintaining relatively complex police dispatching and emergency alert systems, office records, video security monitoring, alarm monitoring, incident and accident reports. More information can be found by visiting the USG Benefits webpage: Summary The University System of Georgia's total compensation package features an outstanding set of employee benefits for eligible positions, including, but not limited to, medical, dental, and vision plans, paid holidays, sick and vacation leave and retirement savings plans.
GGC IDENTITY BRAND FONT GEORGIA GWINNETT PROFESSIONAL
This program fosters the development and professional growth of employees through tuition assistance for eligible courses at any of the system's 26 institutions. In addition to the University System of Georgia's expansive benefit and retirement offerings, employees who have completed six months of regular full-time service with GGC are eligible for the system's Tuition Assistance Program (TAP). Essential to the college's mission is the critical need to attract, retain, and engage a diverse and highly qualified workforce.
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Georgia Gwinnett College recognizes the talents of its faculty and staff as the institution's most critical asset. With a diverse student body of over 11,000 and a similarly diverse faculty and staff of 1,300+, the college embraces innovative approaches to education and administrative services through an inclusive culture. GGC's transformative model of education prepares students to be life-long learners through the four pillars of scholarship, leadership, service and creativity. Located in the vibrant community that is Gwinnett County, Georgia Gwinnett College (GGC) is a technology-rich, financially affordable, four-year institution with an access mission, housed on a modern 260-acre campus, 30 miles northeast of downtown Atlanta.